M&N International - The "Bright Idea" Book

FAQ: Frequently Asked Questions

  • What is the phone number to order by phone?
    Call 1-800-479-2043     Fax 1-800-727-8966
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  • I have a catalog and I know what the item number is there an easy way to find those items?
    Yes. Simply enter the item number in the search all at the top of the page and it will take you to that item.
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  • How fast will I receive my order?
    Most items in our catalog are available in our warehouse. Your order will be processed and shipped via UPS within 48 hours and should be in your hands within 7-10 days. Depending on your location rush orders can ship next day or second-day delivery, for an additional charge.
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  • How can I establish an open account?
    Please send three trade references and the name of bank and your account number to establish an Open Account. Initial credit approval takes weeks.
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  • What is our mailing address?
    M&N International
    P.O. Box 64784
    St. Paul, MN 55164-0784
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  • Can I return items?
    Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted.

    All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible.

    Due to health concerns, costumes, headwear, and food items cannot be returned. Other non-returnable items include; glow products, seasonal and/or dated items after the event date. All closeout sales are final and cannot be returned.

    Imprinted items are non-returnable.

    Click Here to obtain a Return Authorization Number

    Returned shipping is the responsibility of the sender. Product received without a Return Authorization Number becomes the property of M&N International.

    Return policy subject to change without notice.
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  • Do you ship to foreign countries?
    We currently ship to Arab Emirates, Bahamas, Bermuda, Guam, Mexico & Virgin Islands. There is a minimum charge of $65.00. NO COD!! Shipping and processing charges will be no less than $65.00 but no greater than 150% of merchandise total.
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  • I live in Canada can you ship there?
    Yes, please keep in mind all charges and prices are quoted and must be paid in U.S. dollars. Please allow ample time for shipment to clear Customs.
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  • I can’t seem to place my order online right now?
    If you cannot place your order at this time, it may be due to high traffic or other Internet related issues. We ask that you try again in a few minutes. If you would like to place your order via phone call 1-800-479-2043 or via fax 1-800-727-8966.
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  • Pricing and Information:
    We make every effort to ensure that all information in the catalog and on this website is correct at the time of publication. Occasionally, however, a typographical error may occur. While we try to portray our merchandise as accurately as possible, colors may vary slightly due to the printing process.
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